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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cassidi Brush

August 13, 2023

5  out of  5 rating by Cassidi Brush
"This office is really easy to work with! We have gotten to work with Jamie and she is amazing. Great at answering all or any questions, not pushy at all, and just very easy to communicate with. She is very kind and considerate."

Byron Taylor

July 27, 2023

5  out of  5 rating by Byron Taylor
"Joe and State Farm by supporting the Lewis and Clark Animal Shelter brought Ruger into our house. Thanks for supporting our community!"

Laura

July 18, 2023

5  out of  5 rating by Laura
"I apologize for my negative review it was meant for Joe Miller not Joe mitchell thanks!!!!"

Pat Shewmaker

June 19, 2023

5  out of  5 rating by Pat Shewmaker
"Great Customer Service from Joe to all of the Staff! A Great Welcoming Experience! Thanks for Helping me out !"

jl payne

June 12, 2023

1  out of  5 rating by jl payne
"Do not chose them. Have had issues off and on for years. They don't take payments out on time, they canceled my roadside for no reason without telling me but still charge me for it. I have been a customer for over ten years and they are just too unreliable. Choose another agent!!!!"

Paige Montgomery

June 2, 2023

5  out of  5 rating by Paige Montgomery
"Friendly, efficient, hassle-free! From the initial conversation inquiring about a quote to finalizing our policy, Nicki made this process a breeze! She asked all the right questions to get us what we needed. Highly recommend this office."

Neenah Dalton

March 21, 2023

5  out of  5 rating by Neenah Dalton
"I wish I could give more than five stars at Joe Mitchell’s office. I had a unique situation between rental & auto insurance. I spoke with Regan for quite some time on the phone and everything I had said was validated. Parent to parent, he urged me to acknowledge the life insurance of my small children going forward and the true importance of it. I met with Regan and Joe privately and NEVER once did I feel uncomfortable or felt pressure to purchase a policy. I felt the care from their hearts as a company and good hearted family men. They had my best interest in mind the entire time. I strongly encourage anyone in the Helena community to work with both Regan and Joe directly. They both go above and beyond and I feel genuinely safe in their care. Thank you Joe and Regan! Life long friends!"

Sara Carpenter

March 9, 2023

5  out of  5 rating by Sara Carpenter
"Joe and his staff are incredibly helpful and quick to answer questions. I have had nothing but the best service from them. Highly recommend."

Marsha Alstot

January 19, 2023

5  out of  5 rating by Marsha Alstot
"Very helpful!"

Callie Aschim

December 26, 2022

5  out of  5 rating by Callie Aschim
"Joe is an amazing human who puts his customers, his employees and his community at the the top of his list. He goes above and beyond because it’s the right thing to do and he keeps the relationships with his customers at the heart of his business."

Taylor Thomas

December 24, 2022

5  out of  5 rating by Taylor Thomas
"Joe and his staff are SO attentive, kind, and easy to work with. In times of desperation, where we were under a time crunch, they were there to help. You can tell they strive for greatness and have family values at the core of the business. Thank you!!"

Erik Howard George

December 23, 2022

5  out of  5 rating by Erik Howard George
"Couldn’t more highly recommend Joe and the State Farm team—excellent support and customer experience!"

Riley Ferguson

December 23, 2022

5  out of  5 rating by Riley Ferguson
"If you’re in need of insurance of any kind, home, auto, life, etc., go talk with someone at this office, especially Jami Stiles! Great customer service and they will be sure to get you hooked up with a policy you’re happy with."

Bill Prendergast

December 23, 2022

5  out of  5 rating by Bill Prendergast
"Excellent customer service. Joe and his experienced team are professionals who get the job done right. I highly recommend this agency for both business and personal policies."

Roger Hayhurst

December 21, 2022

5  out of  5 rating by Roger Hayhurst
"joe is my new agent after mike passed. im glad he was kind enough to take zack and the crew in they were always great to me"

Samantha G

December 21, 2022

5  out of  5 rating by Samantha G
"Excellent customer service! The team goes above and beyond to make sure clients are taken care of. Couldn’t recommend enough!"

Randi Ferguson

December 20, 2022

5  out of  5 rating by Randi Ferguson
"Jami Stiles goes above and beyond to make sure the customer is well taken care of and meet older needs. Jami help set up all our life insurance policies on our children- had a few Kinks in the road getting outside documents lined out, but she was able to get it all taken care of!! ❤️"

Drew Stiles

December 20, 2022

5  out of  5 rating by Drew Stiles
"The team at Joe's office is top notch, you will not find better. Their dedication and attention to detail is unmatched."

Katrina Livesay

December 20, 2022

5  out of  5 rating by Katrina Livesay
"My daughter and I had been struggling with getting the assistance we needed to make sure our coverage was what we wanted. After 17 months (and countless calls/visits to previous agents), we landed upon this office. Regan took the time (and endless patience) to make sure we had the service and coverage we were looking for. Would highly recommend them to anyone looking for the assurance you would expect from your insurance company!"

Erica Johnsrud

December 20, 2022

5  out of  5 rating by Erica Johnsrud
"Joe & his team get to know their clients as humans & understand their needs! They are also great at explaining the complexities that come with insurance & are there for you when it is needed most. I would recommend him to anyone!!"

anna maria woodey

December 19, 2022

5  out of  5 rating by anna maria woodey
"Joe and his team are extremely quick to respond to the needs of their clients and work with great professionalism. They treat you like you are one of their own!"

Emily Wahl

December 19, 2022

5  out of  5 rating by Emily Wahl
"Joe and Whitney Mitchell are so kind, supportive, and they go above and beyond in every aspect of their lives! Would highly recommend!!"

Sarah Kenz

December 19, 2022

4  out of  5 rating by Sarah Kenz
"Joe is an honest agent that provides great support!"

Emily Hessler

December 19, 2022

5  out of  5 rating by Emily Hessler
"We switched all of our insurance needs to Joe Mitchell State Farm when they first opened up in Helena. We have never looked back—from adding kids to our family to adding toys for our adventures, Joe and his team have always taken care of us!"

Kay Sway

December 18, 2022

5  out of  5 rating by Kay Sway
"Joe has been an absolute amazing agent. His team gets back to me fast and he always has time to personally make sure all my questions are answered and that my family is taken care of. I would highly recommend them!"